Talk of The Villages Florida - View Single Post - Golf cart maintenance/repair
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Old 12-10-2016, 02:44 PM
PennBF PennBF is offline
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I thought this was a little humorous and would share it. My wife called a large golf cart maintenance garage in The Villages in order to have 2 new tires put on our cart. They said fine and it would be $130 which was reasonable. We then recognized we had not left the charger with the garage and drove to the garage to leave the charger. I asked the lady behind the desk what our charge would be and she said it would be about $215. I asked what happen to the $130 and she said my wife had asked for the additional service which was $85. My wife said "whoa" I didn't ask for that service as I didn't even know it existed so she had it taken off. We then picked the cart up and the bill was over $215. I was not sure the cause, paid the bill and walked out and on the way noticed they had billed me to "change the oil, grease and adjust the engine". I went back in and told them I had never heard of changing the oil on an "electric" cart nor adjusting the engine, etc.etc. The Manager apologized and said it had been a mistake!! He adjusted the bill to what it should have been and we parted company. MORAL OF THE STORY:Be sure to be precise when asking for service and never just pay the bill..Check it.. The manager explained there are codes the service guys put in when they finish the service and this guy used the wrong code which automatically rings up the service done and the prices for each. I may be naive but I don't think this was intentional but it was a lesson to go over the bill before paying AND don't Oil and Grease an electric cart.