[irmajean]

Yesterday I witnessed something that was just horrifying. My neighbors had already terminated their contract with Extra Hands because they wouldn't cut the lawn after three weeks of it needing cutting. They showed up anyway at a time when only the wife was home. She came out and explained that they had been fired and told them to leave. This huge man started yelling at her, flailing his arms in an intimidating manner, even throwing a rock at his own trailer to make some kind of point. He told her she was stupid and made her cry! And the helper continued to edge anyway the whole time he was yelling at her! It was so bad that three male neighbors, including my husband, felt that they had to rush over there to protect her. It was the most unprofessional scene I had ever witnessed and I would never use them for anything. In fact, I used them once last year for new pine straw, they billed me for 15 bales and only put down 10. They clearly were trying to use intimidation to keep a customer that was already not satisfied with their services. Not a good plan!