Try using a different browser, like Chrome, or Edge, I am assuming you are using IE11. Try clearing your cache. Try completely deleting your short cut to ToTV, clear your browser cache, and then try going in again. I had to do these steps to get some items to work. Still cannot post in chit chat lounge, unless I use Chrome, which tends to be unstable. So I have given up on chit chat lounge, I rarely get replies any way, so no big loss.
Now if none of the items above work, send an email to the site (they do not have phone support), or reply on this thread with ADMIN in your message.
Hope this helps.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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