I have accounts at both Vanguard and Fidelity as well as USAA. Several years ago USAA transferred its back office function to the Fidelity back office.
While there is a slight difference in expenses for funds, thanks to Vanguard, fund expenses at Fido are low and competitive, Espically if you are not looking at actively managed funds.
The main difference I see is that when you deal with Fido you need to be on guard for sales pitches. If you can guard yourself from being sold an actively managed fund with a higher expense ratio, both are good.
Fidelity has better research and when I have had service type issues Fido is also better.
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