Earlier today I got a call from them confirming my 9:00 pickup. Told them it was confirmed at noon. I was told we always pickup 4 hours before a flight. I told them I specifically told the woman I booked with I wasn't getting a flight, just picking up a rental car because I couldn't get one from the Villages. Then was told they would get back to me, is been seven hours, no call back and when I called again was told no refunds. I have a freaking email confirmation with the proper pickup time on it..was told nothing she could do. Never again.
|