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Old 12-31-2016, 08:33 AM
twotogo twotogo is offline
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Default Whirlpool Microwave Error Code-What To Do?

Did anyone have the following problem & where you able to correct it?
Our microwave is 4 yrs old. A small symbol appeared in the time section of the panel. It was a rectangle w/3 verticle squiggly lines. It prevents the microwave from operating. On pg 6 of the manual under "Installing & Replacing Filters. It says to clean the bottom filter and replace the charcoal filter every 6 months. Then to go to Settings & reset filter status. We have done all of that and when
using the touch pad and trying to heat up anything the symbol reappears and locks up the microwave. Any help is appreciated.
Called customer service @ Whirlpool and they didn't even no what the symbol meant! Other than it was an error code and they wanted to schedule a service call.