Quote:
Originally Posted by Allegiance
Just started my direct tv about ten days ago, although have not moved into the house yet. Had a few questions so I contacted them. They are the worst, worse than comcast in customer service if possible.
Among other issues they could not tell me if my free nfl package will give me any of the 2017 season or what day i had to cancel nfl before being charged.
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I have to disagree. Search Centurylink Prism TV and Comcast Xfinity TV and you will never find anyone has anything good to say about them. I was just doing that myself looking ahead down the road. I've been with Directv since 2008.
Your best time to call about NFL Ticket would be in May or early June, it usually shows up on the July bill and you'll have 6 payments. Once you've been with them, it automatically renews the next season. So I usually call in June and say, cancel my NFL Ticket. Then they will start cutting better deals to keep you. I'll usually wait until August because they start to lower the prices even more. The best is wait until week 2 of the season. Week 1 is free to everyone, so you won't lose that. Week 2 around Sept 15th they will give the best deal.
If you have free NFL ticket because of a move, you were too late for this season since you only got one game. You should get it next season. You can negotiate with these people all the time, if you get someone who doesn't deal, hang up and call back, someone else can be completely different. Their reps are all over the country and I believe some work from home. They have always discounted my bill one way or another.
Other than this Wesh 2 deal, they are much more reliable service. The weather is usually only summer related and that when reruns are on, you can always play stuff you have recorded on your DVR. My DVR holds 1,000 hours, I have to delete movies before I can even watch them because I have too much stuff recorded. You also can go to the back-up or basic channel, such as TNTHD, then switch to regular TNT, the non-HD version most times will come in during the rain unless it's a monsoon.