Quote:
Originally Posted by rubicon
ureout: I believe we have a philosophical difference . First the OP was not privy to the restaurant's bookings, etc. , nor were you. The restaurant may not have been busy at that moment in time but perhaps a few minutes later it was booming with customers. but more to the point........
I do understand that the customer is always right, however, with this caveat. Too often at restaurant, on cruises, hotels hospitals, etc. I have noted customers who have been rude, unnecessarily demanding and very dismissive of employees.
As one poster's edit signature states "it don't cost nuttin to be nice"
I've gone out of my way to approach employees who have handled demanding diva's with grace, style and a smile including on cruise lines, in hospitals, in stores and at restaurants and told them how impress I was at the intelligent manner they handled the matter.
One thing further, at the age of most villagers we ought to be thankful that we can still walk into a restaurant. It was a non-event
Personal Best Regards:
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rubicon.....I agree with you about being nice and pleasant I realize the food industry is a tough business....BUT again in the OP that I was answering it said they were not busy and the only reason given was that they had already set up an area inside for them....we can all make up are own scenarios as to why they didn't do as asked....I tried to give my view on the OP....and in my OP i stated that if the reason was that in a short while they had other parties booked I could understand that...my point is that there reason not to sit them outside was a very poor one ..what does it take to set up 12 spots 5 min. at best