Originally Posted by Guest

The White House comments line, 202-456-1111, is no longer working and apparently hasn’t been operational for weeks. The line is normally staffed by volunteers.
Callers to the line hear a recorded message: “The comment line is currently closed, but your comment is important to the president.”
The recording urges callers to send comments online at The White House | whitehouse.gov, or by Facebook messenger. The White House press office didn’t respond to a request for comment about why the phone line was shut down.
On Monday, Twitter users were first to report that both had been disabled. Callers are instead asked to use a form on the White House website, or contact the administration via Facebook Messenger.

The message doesn’t clarify whether callers should use the official White House Facebook page or President Trump’s Facebook page to do so — but then again, that distinction doesn’t really matter: Neither of the two pages currently offers any messaging capabilities. Trying to find the White House or the President directly from within Facebook’s Messenger app also proved unsuccessful.