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Old 01-26-2017, 02:21 PM
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dbussone dbussone is offline
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Originally Posted by saratogaman View Post
Go through your new bill with a previous one, line by line. My new bill showed them billing me for 3 more DVRs than I have, for $60 a month!
A visit to the Summerfield Comcast office led to that 'mistake' being corrected and my new bill (for the next two years) is actually a few cents less per month than it had been.
Bring printouts of the new and old bill. The young lady in the office was quite helpful and friendly.


If you should ever cancel your Comcast contract be very watchful. Given my experience with them, that may try to claim you owe them for those 3 "extra" DVRs, and then that you never turned them in when you cancelled service. BrightView has been fabulous.


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