Re: Total lack of Customer Service in Dominic's Restaurant
OMG, That Manager should be reported, and FIRED!!!. BARB is correct!! Credit Card Authorization contact #'s are posted above any managers desk. A phone call and all is set!! Total disregard of the customer. The customer should have been told the problem immediately, offering free dessert while waiting a few minutes. After a few minutes a check presented with the option of a manual post handled by the manager OR offer that they could pay at their convenience, since they had inconvenienced him enough!!! Management ALWAYS has a manual card copy machine handy
|