[renielarson]

I am a holiday and summer only resident and used The Village Car Wash frequently when I was here. I loved the job they did and the prices were reasonable.

However, now that I know there is a new owner who is not accepting cards purchased with earnest money, I will rethink about returning.

In a town like The Villages where news travels fast and building a business on trust and reliability is important, a new owner needs to honor and sadly "eat" the $7000 liability he inherited from the previous owner...whether he knew about it or not before purchasing the business.

Seven thousand dollars is peanuts if you want to establish a positive relationship with residents, establish trust, and create a business people respect.

Eventually, the return will be money in the new owner's pocket.

Instead of a heated debate, the new owner should have appeased the customer. His unwillingness to make the customer happy has resulted in negative feedback in this forum that reaches thousands of Villagers. I will now pass on the negative feedback to friends.