Thread: Policy Change
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Old 02-11-2017, 09:23 PM
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jane032657 jane032657 is offline
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Default Policy Change

Some of you may have read on another thread on the new 2017 Yamaha's, that while making a decision recently on buying a new golf cart, a 2017 EFI Yamaha, I did some investigating as I was being given different information by The Villages Golf Car Stores and Carts and Clubs in Ocala. While there were a few different areas I needed clarification on, one of the big ones was about how the cart is set. The Villages would only set them at 20 mph and Carts and Clubs sets them at 23 mph, the reason being it is a high performance clutch and the higher setting was said to be better for the cart. That does not mean you drive it faster, but it is set for better performance for the clutch.

Being not informed on this topic, I called Corporate Yamaha, where I was told it is better for the cart to be set at 23 because of the high performance clutch on the cart. So I decided to buy from Carts and Clubs for many reasons, but that being one of the main ones as they seemed better informed. I told Villages Golf Car store that was part of the reason I did not buy from them, as they had only negative things to say about that setting and the warranty for the golf cart. It does not, by the way, negate the warranty according to Yamaha.

After sending the email to the Villages Golf Car salesman, I got a call from the Manager of all of the Golf Car stores in The Villages wanting to know what Yamaha told me, and I informed him that Yamaha said the higher setting was better for the cart.

Well The Villages called Yamaha, and then Yamaha called me insisting on knowing who I talked to at Yamaha and what they said. I was told their staff should not have said that the cart runs better set at 23 and would not tell me if that was the right information.

I can only imagine this raised issues between Yamaha and The Villages, because The Villages is losing business to Ocala because of this being one of the major reasons.

Long story short, I have two friends moving here, a married couple, and they are buying two carts. I had told them about my conversations with The Villages, Carts and Clubs and Yamaha. So my friends inquired with The Villages Golf Car stores. Seems The Villages has now changed their policy and will be setting the carts at 23, Yamaha has told them it is the better setting.

That means that carts that are set at 23 should now be able to be serviced in The Villages if that is what the Villages carts are now being set at. They have been refusing to service carts set at over 20. Now they will be selling the new 2017's set at 23 so should service carts bought elsewhere with the same settings.

Check it out. Seems my trying to chase down the truth from Yamaha after being told something different locally has resulted in a major change in how the new golf carts are being sold in The Villages. Did not know that my inquisitiveness would cause such a raucous or change a major policy in the sale of carts. Competition really is good for our economy!