[NotGolfer]

Think of the hospital here....it's slammed during "high season" and less so in the other months. Just how would you manage it if you were put in charge??? I've had 3 experiences in the ER and my other half one each--in TVRH and LRH. ALL went fine...though the waits were long. Have you ever counted the ambulances that come in the que?? While there the last time we observed a drug over-dose, a stroke and heart attack victim (one of each) and that's only what we actually observed. We're blessed to have so many options in our area to choose from but I'd just bet each one experiences the "awful" reports to OP and others like him report. I doubt in a large city hospital you'd be ushered right in and seen immediately neither. The hospital here serves more than villagers...we live in an area with several communities. Go anywhere in this area and the general population have grey hair...so add that to what the assessments of the hospital. It's still like a smaller town facility with the expectations and issues of a much larger community.