Quote:
Originally Posted by Hummintwo
Two and half weeks ago I purchased a used dog stroller from a villager and she explained that her 16 year old dog did not like being in a dog stroller so she used it maybe 6 times. Her husband demonstrated how to open from a closed position. I was taken by ambulance two or three days later to the Villages hospital and admitted for the next eight days.
Two days after my return home I placed my dog inside without incident. The next day, Sunday, I again placed my dog inside the dog stroller and this time my dog picked up the scent of food and touched her nose against the mesh and caused the nylon zipper to separate and allowed my dog to poke her face through the separate zipper. This is not a PetGear product (they don't use nylon zippers).
I contacted the the dog stroller seller and advised her of my hospital stay soon after purchase and what transpired. I ASKED if she would please take back the stroller and return the money I paid. She refused stating I purchased a used stroller. I explained that I purchased a used stroller that her husband demonstrated how to open from a closed position and took her at her word that the stroller did not have any functioning issues. I suggested to her that she should send an email to the manufacturer as she is the original owner and they probably would make good the defect in their product. She said was going out of town and she will call me when she returns. What her going out of town would have to do with any of this I don't know but I did tell her that if I was in the same situation I would certainly take the stroller back, return the money paid and then deal with the manufacturer.
The question to those who would like to respond, what do I do if she is still unwilling to take the stroller back. The name on the product is a trademark but the manufacturers name does not appear anywhere on the stroller. I paid $55.
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Caveat Emptor means simply "Let the buyer beware".
I am responding that you can do nothing if she doesn't want to take it back but learn from this experience. It would be the same if you bought a used car.