[logdog]

Last week, my golf group had lunch at Mezza Luna. I paid for my lunch and left a 20% plus tip on my credit card even though service was just okay. A couple of days later, I noticed that my tip amount had been doubled on my credit card account.

After dodging my calls for a couple of days, I was finally able to speak to the restaurant manager. She said it was just a systems problem but she would talk to the waiter that evening and get back to me. Three days later, I called her again to follow up. She said that my tip amount was accidentally entered twice and that it was an isolated incident. She offered to return the extra amount and give me 10% off my next meal. I already had a 10% off coupon from their website so I declined and now I'm still waiting for the overcharge credit to appear on my card. Based on the manager's unresponsiveness over the phone, I'm not holding my breath.

Maybe I was the only one to have a tip charged twice or maybe I'm more vigilant than most. Regardless, if you use a credit card to pay at a restaurant, be sure to check that it clears for the correct amount. I'd also be very interested if any one else had this happen here.