View Single Post
 
Old 02-20-2017, 01:21 PM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,669
Thanks: 1,694
Thanked 243 Times in 184 Posts
Default

Quote:
Originally Posted by christieann View Post
Just in general and to no one in particular: I am guessing people do not realize how it sounds "I want a booth. I want a window seat. I want outside. I will leave if I don't get what I want." Or some feel that staff should be treated as if they are uneducated twits that work there because that's all they know how to do. The food tastes no different in different seats. There is no guarantee an experience will be any more pleasant outside or in or from a booth or table. A bad experience will be a bad experience and a good one, good. There are several people that visit the establishment and other reservations that need attention besides them. A restaurant may not appear busy but people are not aware of what goes on behind the scenes or what other situations may be coming up. To explain it all to a guest would be time consuming and they won't care anyway. They feel they are the only ones that need attention. I would like to see some of the more demanding guests work for a week in the shoes of the employees to see what it is like. To them it all seems so simple from the perspective of sitting in a chair in a waiting area (that table is empty. you can take that table apart. you can put those tables together.) or from the entrance (it isn't busy. they have nothing to do. it isn't hard work.) There is no reason for a person to make a job which is in fact difficult, even more difficult. People think a service provider means they should have everything they want and no one else matters. Yes, staff should be courteous. Yes, good service should be expected. Yes, good food should be expected. But being demanding and expecting more than a business can offer is not fair. Manners are for everyone. Not just the employees but for the guests, too.
Thanks for your courteous response.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.