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02-20-2017, 04:40 PM
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Sage
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Join Date: Apr 2016
Location: Between 466 & 466A
Posts: 10,508
Thanks: 82
Thanked 1,505 Times in 677 Posts
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Quote:
Originally Posted by nana13
I want to praise SouthWest Airlines My husband I were booked on a flt. from MCO to BAL. for a wedding, when his health, was determined, by his Cardiologist , not to fly, I contacted SW, and sent a letter from our doctor, and we received a full refund of our tickets (no penalty) The CS rep, was so caring, and helpful. , Cant say enough about SW, great airline, great customer service, I will not fly any other airline from now on. Hope they continue, this caring attitude.  |
Southwest and Costco, are at the top of my list...for great companies. 
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