Quote:
Originally Posted by stan the man
I recently had some dealings with Comcast. About a week ago my Internet speed was down to near Zero. I called and got tech services, We tried numerous things I even went and got a new modem from them. Arrange for a tech to come to the house, Which happened the next day. I couldn't be happier. The fellow that came to the house was knowledgeable And went about his business in a professional way. Had the problem resolved in about two hours,And arrange for another tech to come to the main box next day To take out some of the flux that was still in the line. I think the fella's name was Jason Tht came to the house I have nothing but good to say about the whole operation
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Wow, first, Comcast failed to deliver the service you were paying for, next, you went out yourself to get a new modem, spent 2 hours of your time on the second day to get the service fixed, then arranged for another service call on the 3rd day to complete the "fix." Sure, you are retired with all the time in the world, but that is not good service. But hey, the remote is amazing!
