I wonder "IF" everyone whose had a bad experience or less than good, who have posted here all e-mail the hospital (or snailmail) and call the administration along with that with their complaints "IF" they'd begin making changes. I know that "some" of the medical staff at the ER are "traveling" contracted employees and don't even live in this area. This I know from personal contact/experience of being both in the ER and later admitted to a room on the floor.
I also know that in the past 6 to 8 mo. TVRH has changed out their procedure of patients. Unless it's an extreme emergency...even if brought in via ambulance...they will send their patients out to the waiting room. I agree this probably isn't the best way of doing things. The waiting room is right next to the front door with windows and it's not a great 1st impression (someone else stated this already). How about having the waiting-room on the other side, separate from the front entry??
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