Quote:
Originally Posted by golfing eagles
And there is just no excuse for that. Just get him in a room, start an IV, get a urine and abdominal flat plate, and shoot him up with IV Zofran and morphine. Shouldn't take more than 20 minutes.
I do appreciate the staffing issues that arise when the service population goes from 80,000 to 130,000 virtually overnight, but that is administration's problem, it shouldn't be the patient's. If the ER rooms are backed up because of patients waiting to go to a floor, implement the suggestions I made above.
I agree with Db, there may be a laziness factor in play. An ER room filled with a patient just waiting to go upstairs is almost no work; putting a new patient in there is a lot of work. Also, ER staff tend to have a shift mentality, if they can make it to next shift it's not their problem any more. That needs to change.
Also this is the 3rd or 4th post about patients sitting in the waiting room and given a bucket to vomit into. Horrible. Administration needs to realize that right or wrong, the ER is the "face" of the hospital to most of the community. I would never tolerate that in any ER I was running, the nice nurse who posted above wouldn't tolerate it, and I don't think the patient population should either. No one in pain EVER wants to hear "we're busy".
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Over a couple of years, for visits involving my wife, I have made suggestions to administration about the ER and my perceptions on areas needing improvement. Our personal physician has commented to administration, and my wife's orthopaedist personally talked with the highest level of administration. He was a Chief of Staff at the time.
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