Quote:
Originally Posted by OCsun
I have one better! They called me at 1:00 on the day they were supposed to install them between 1:00 - 5:00. I was told that they were, "so busy that morning that they ran out of lights to install" and would get back to me to set up another install date. I was called and given a new install date at the end of March.
I would have felt better if they had told me the truth.  |
At least they had your correct area code!
I guess the bottom line is:
Their product is excellent (not from personal experience but from what I have been reading and I have no reason to believe otherwise)
but .....
Their inventory control when it comes to allocating product for scheduled installs sucks and when they are under pressure (ie, a product shortage) they handle it very poorly.