[devohna]

today I picked up my navy quilt at the local dry cleaners in southern trace and low and behold the lady whom I dropped it off to forgot to tell them to de-lint it. It came out looking like they washed it with towels covered and I mean covered in lint. both sides and totally ruined. somehow this is my fault that their employee did not do her job and put down de-lint it and now it is to late. this cost me 27.99 and they wanted 20 more dollars to try and I mean try to de-lint it. the lady who was there today did work on it with a lint roller as I was very unhappy but I knew there is no way it would be right. I then asked for a refund since they ruined my quilt and was told that is not their policy. so I spent another hundred on a new one and paid their fee due to an employee not marking the paper work properly. I will never use any of the villages cleaners again as they all go to the same place. I will use a cleaners in wildwood that is not linked with these people. I appreciated everything the lady in the building did today but their manager at the cleaners is the issue. I will be filing a complaint and please beware when you take your clothes or anything there THEY ARE NOT RESPONSIBLE if their employee messes up it is YOUR fault.