My DH and I just stopped at the Warranty Department on 466A this afternoon. We closed on our home in February and having a problem with water collecting behind our home after rain. We spoke to Angela who was sitting at the desk as we entered. We showed her pictures we had taken after one of our storms, and she said "Is the water there more than 48 hours?". We told her no, that it goes down gradually, but the ground is soaked where we can't walk on it. She was very nasty, told us "too bad, we won't do anything unless it sits for 48 hours". We have water up to our foundation after a thunderstorm, can you imagine what will happen if we get rain from a hurricane. Should this water be a concern? Should we keep pursuing this matter? Because of all the recent rain, our ground behind the house is like a sponge. I am going to try to insert two pictures.
