[bestmickey]

They won't do anything about it unless the water sits for 48 hours? Not acceptable! After all, FL typically has thunderstorms (most) every afternoon in the summer months. So, what was she saying? You just won't be able to use your yard for the entire summer?

If this was my back yard, I'd be fighting to get this fixed. I'd go higher within the chain of command with "Management". If that didn't work, I'd be speaking to a lawyer...soon...before I got too near the warranty ending. After I spoke with my lawyer, I'd also contact the POA.