Quote:
Originally Posted by Lbmb24101
I used them 2 yrs ago
The Divina, gorgeous ship, but as mentioned above, theircservice leaves a lot be be desired.
Food is so so.
Entertainment is good, festive, merry.
Very international crew and travelers.
My friend used them 3 wks ago and had these same impressions.
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Agree the Divina was a nice ship but entertainment lacking unless you like Opera. One night the show was a Opera. Did enjoy the music in the lounges though. No comedy shows because of large international % of passengers.
Not happy with service and they could be rude. Cancelled 2 of our tours the night before the tour leaving us scrambling to find something to do. They had us wait in the excursion desk line to turn in our tickets to get a refund. Once we waited in line and was about 3rd from the front and they said the desk was closing.
They did a status match so if you have status on another cruise line or even air or hotel line they will match that. Because of this and we had Black status (top) would give them another try. They are coming out with a new ship you may want to try.