Quote:
Originally Posted by Wavy Chips
Absentee owner here, south of 466A. Have had Comcast since Nov of 2014. Since inception I have only had 3 months where the bill has been the exact same amount. I literally talk to Lisa Jones, customer care manager at least once every month about billing problems. What started as $106 per month is now $199 per month (but is being readjusted to $161 as of our discussion this morning). So far, Comcast has fully reimbursed me for 4 full months of service and has partially reimbursed me for an additional 3 months. One of my seasonal renters spent $107 in prepaid cell phone service to talk to Comcast customer service to get the wi-if to talk to her PC. Turned out that since she had Comcast set up on her PC from home, it was conflicting with her trying to connect with Comcast here in TV.
So, no complaints here . . . .
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Sounds like you enjoy talking to Comcast every month. I prefer a company that takes care of business right the first time. I wish Comcast customer service was more user friendly!
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