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04-10-2017, 05:55 PM
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Sage
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Join Date: Apr 2016
Location: Between 466 & 466A
Posts: 10,508
Thanks: 82
Thanked 1,505 Times in 677 Posts
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Quote:
Originally Posted by Fraugoofy
I am a bartender and I would NEVER charge someone full price at 2:59 if happy hour starts at 3pm even if the computer couldn't figure it out, I would. Customer service is super important as a bartender and making people happy is part of the job. This bartender should watch Jon Taffer!
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Quote:
Originally Posted by ajbrown
Though, IMO a good bartender at 2:59 should pour the drink and when serving, tell the customer, I will bring check over in a sec, it is one minute early so I held off ringing it in for a minute, to which the customer gets the same drink they would have waited a minute for and a good customer will remember this bartender. Common sense IMO...
When is too early? Subjective for sure... but 1 or 2 minutes?
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Quote:
Originally Posted by NYGUY
That is exactly what the bartender should have done!!
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Common sense and decency. 
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