It really doesn't work that way and I have seen hotels do it also. The airlines know, statistically, how many "no shows" they will have. Overbooking is a way to decrease the number of empty seats. They fully intend to get you to your destination. When it is done correctly, everybody wins, and is happy. In the small percentage of cases where they actually need people to give up their seats, they compensate them, and rebook them on the next available flight. It is best done by getting volunteers, who are usually overjoyed to give up their seats in exchange for compensation.
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Originally Posted by CFrance
Overbooking... Only on an airline can they sell you something they have no intention of delivering!
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