The question of whether United Airlines violated the terms of the ticket (a civil case) and/or broke some laws (a criminal case) may very well play out in court. Clearly they behaved badly and there might be some short term financial consequences as the bad PR will probably cost them some ticket sales. This is an isolated event and all of the facts have yet to be uncovered. The sky isn't falling.
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Originally Posted by ColdNoMore
Another common sense post! 
I predict that just like the legislation you mentioned, new laws will be enacted to protect citizens...from this abhorrent action ever being taken again. 
I am constantly amazed at the number of people who seem to immediately jump to the defense of big companies....instead of their fellow citizens.  |