You are not supposed to board if your going to be bumped. United terms of carriage state exactly that fact. So United did not even follow their own policy. Second the drive from Chicago to Louisville is 5 1/2 hours. United should have chartered a shuttle for their crew since they were not scheduled to fly until the next day. United lost $1 Billion in value because of this incident. Pays for a lot of shuttles. United could have offered more then $800. There was a number where you would have convinced 4 people to get off the plane. The police officer has already been suspended for his action. Excessive force was used. Just from this man's screams I could tel there was a possible mental problem here. United is the big looser here and this man will be getting a very nice check from the suit. The last thing I will say on this matter is this man's past has nothing to do with how he was treated and to bring that into the picture is not a negative on him but a negative on the person who even thinks this is a mitigating circumstance. What is wrong with you people? Stick to the facts of what happened.
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