Here is a quote yesterday from Oscar Munos who is United Airlines Chief operating Officer. " The truly horrific event that occurred on this flight has elicited many responses from all of us : outrage, anger, disappointment. I share all of those sentiments and one above all: my deepest apologies for what happened ". I'd say he might actually be a smart man, since he was " counseled " on this matter by several members of United's Board of Directors, who I would suspect, are also very smart men and women. There is no longer any attempt to justify the actions of United by citing the term of the contract of carriage in these words. In my opinion this kind of says it all. For those that have done so on this thread, you can not be stupid when enforcing the terms of any contract and cause personal injury to people. You can also not be stupid when exercising police authority and unnecessarily cause injury to people. Our society and civil justice system does not permit that.
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