[CT514s]

Used the The Villages Transportation many times, but recently had a real problem with the taxi pickup. After coming in on the "red eye" from the west coast, arrived at Brownwood at 7:20 am with no taxi in sight. Waited 15 minutes, called them to be told they were just around the corner. Waited another 10 minutes, and were told to "sit tight", they were in traffic (7:45 am in The Villages ???), and anyway,our shuttle had come in early. I know for a fact the the driver radioed in from the highway when we were about 15 minutes out. When they finally arrived after another 15 minutes, the driver apologized telling us they had their signals crossed and he had been waiting at our house. I realize I was up all night and more than a little tired, but I don't think this is any way to run a business. Very disappointed.