This was a massive outage from Naples to Tallahassee and included TV's. According to a senior tech support person, outage was caused by a fiber optic cable being cut. TV was one of the last to be restored. Century Link PR has done a good cover up job including stiff arming the Daily Sun which was generally clueless as their article today (4th day of outage) revealed. I guess the Sun's motto, "If It Ain't Fluff, Don't Print It", was the operative phrase. We were restored at 11 PM Thursday after many false texts from Century Link that service had been restored, only to have tech support say it would be 8 AM, then 12 PM, then 5PM etc. Finally found a member of management who agreed not to charge us for the three days. Don't know if that will generally apply. Would have been a good question for the Sun if they had a reporter who knew basic tenets of journalism. Might this actually drive folks to dreaded Comcast?
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