Quote:
Originally Posted by Mleeja
I am not aware of any small pet supply stores in the Buffalo Ridge area. There is a store located in the Spanish Plaines Shopping Plaza. I am concerned about all the businesses in this plaza as the Publix is being remodeled.
Back to your original point. Small stores need to find their niche to compete against big box stores. Ace Hardware provides exceptional customer service and does well against Lowes and Home Depot. If the pet store can provide excellent customer service and be competitive on price, they should make it.
The real threat to both small and big box stores is the online business. For example, we just purchased Science Diet Dog Food from Chewy.com for $9.00 less that the cost at Petco. Shipping was $4.00 and provided second day delivery. If we had spent $3.00 more, the shipping would have been free. Point is when "the boss" says we need dog food it is much easier to just log into Chewy.com and place my order rather than take the cart or car to Petco.
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Shipping is never free! Someone has to pay the drivers from UPS, FEDEX and he Post office.