The complete tune-up kits are prepackaged and normally displayed close to the parts counter at the Yamaha dealer's shop. They DO include oil, drain plug crush washer (to ensure a good seal and they do crush and should NOT be re-used), gas and air filters and spark plug (which naturally also comes with a proper washer for the same reason.) I have purchased the kits in Ocala and in The Villages. Good luck in thinking the Yamaha dealers will do anything beyond what was stated on the work order. Perhaps one should take the cart in every several years and ask them for a complete check of those unstated, but unique, potential problems such as Clutch, Belts, Brakes and suspension / steering components. --- My whole reason for doing the tune-up myself started with a dealer who didn't even change the oil as requested. Over 50 years of working on street and track motorcycles has given me a good insight regarding some basics with simpler vehicles like golf carts. I have not ordered any kits from Amazon but three months ago 2 kits cost $74.96, including tax, at Yamaha dealer.
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