Just yesterday I underwent a procedure by a local, very well-thought of, dental surgeon. Arrived for appointment, took care of necessary forms, was to return to waiting room. Started down hall, two young women in scrubs standing in the hallway. One says, Oh, we are ready for you, follow me. Never once did either of these two women offer her name and certainly not her position. Dr came in sat down, said, "your are going to feel a pinch"..... IV started, he left room. All the necessary pre-op apparatus was connected prior to the anesthesia being administered. No one said a word.... now you are going to begin to feel sleepy, not a single word. Not one word of communication from either of these women during this time. Having been an OR Nurse for years, I always stood by my pt, held hand, informed the patient what was happening or about to happen, just to console the patient, give them a feeling they were cared for. I think that professionalism, communication and compassion have gone by the wayside.
|