We just ended about 6 months of treatment, (Surgery, Radiation, Chemo, and many office visits) at Mayo Clinic in Jacksonville. Somethings you can be assured of. First that you will not wait long times for Dr. visits. If you are scheduled for 1PM you can be sure that you will be called into the Dr office within 5 minutes or early at 1PM. Second you can be sure the staff will treat you with respect and kindness. Third you will be comfortable while you wait if you are early, etc. Fourth, whatever you need in the way of meds or attention you will get it with concern and kindness. There is no excuse for bad treatments either by the staff or Dr. and for the Dr to tolerate his staff being disrespectable then you can be sure his/her treatment has the same disrespect for your medical problem.
