Quote:
Originally Posted by wlou
For those of you that have had Comcast here in the Villages for the last 3 years,,,,beware of the "new" issue..IF you get home and all of a sudden see this message on your TV ( that by the way worked just fine an hour ago!)
" No HDMI signal"...After calling Comcast cust service ( that took an hour on the tel)..They set a service call for the next day..( great right?) Well the next morning when the tech calls, I tell him Internet works fine, adding that the 2 small bedrooms that have the little DTA boxes both have TV, just not my DVR set top boxes. His reply.." Oh ma'am the promotional High Def has run out and now you have to pay an add'nl 9.95 /month to get High Def"...WHAT? I have had these set top DVR boxes for 4 years and never knew a thing about a "promotion". He says you have two options..# 1. I can come over and make the call to cust serv myself and they will send a signal and then charge you $ 60.00 for my visit along with the 9.95 per month..OR, you can call yourself after I tell them the issue and they will send a signal and it will work"..Seriously?? Why didn't they tell me this last night on the telephone? He says, " Well we as techs are discovering this problem all over now..Look at it this way, you had the promotion for over a year"..HUH? That would be acceptable; if I ever KNEW there was a promotion! The other strange things that keep happening... they arbitrarily changed my email address to send my bills to the main email address on my act even though I had it sent to another for over 4 years..Also, I keep seeing my "home Page" on my computer keeps trying to default to IXFINITY..I keep having to reset it . .This is getting crazy... Just FYI- We live in Amelia and have never had an issue with Comcast before.....I just want you to be aware if any of you have had your set top DVR boxes for over 2 years now that this may start happening to you soon...
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And people in TV are actually considering Comcast for their cell phone service!![emoji23] [emoji35] [emoji24] that is sooooooo funny!
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