It is true the market will drive the price however that is only accurate when there is "competition" which is not the case in some situations. You have a potential of 2 different types of stores. You can have a franchise store and you can have a company store. Go to the Cable franchise store and tell them your remote has failed. First you go to the Direct TV store and they tell you to go to Brighthouse as they represent just about all Cable Stores in The Villages. They will tell you they have to sell you the remote as they have to buy it from the Company. But you call the Company and they will sell you the remote much cheaper or provide it on the warranty. What is interesting is that one Store/Cable Company represents about all and therefore it is not price competitive. This is all done under the banner of "Franchise". The first question should always be regardless of cable or cell phone company.."Are you a Franchise or Company retail store. I am not sure there are any cable company stores in The Villages and it is necessary to go to the Internet? One thing that is an indication of a problem is if you look into a problem and the Franchise stores tries to sell a different cable company in order to get the commission. That's another story best held for another day.
