Quote:
Originally Posted by Ralphy
I also have had a problem with the canister twisting. We have wasted a lot of water. I emailed Kohler over a week ago and I am still waiting for their response. So I took my engineering hat out of retirement and analyzed the problem. Here is my hypothesis. Until now, every toilet that I have owned had a flap valve. I would press the lever which lifted the flap. I released the lever and the flap would stay up until the tank emptied. With these new toilets, the canister drops as soon as I release the lever. I believe that this is the clue. When the canister is lifted, the Coriolis effect causes the water to rotate counter-clockwise which causes the canister to rotate counter-clockwise. If it rotates enough, it will hang-up on the chain. If it rotates but not enough to hang-up the canister, the next time you flush, the chain will rotate the canister counter-clockwise and possibly hang up the canister in the other direction. This can only happen if you press and release the lever quickly. If you hold the lever down, the canister will be held in the neutral position. We now hold the handle down for a few seconds and we have not had a problem since.
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The Kohler toilets being installed in The Villages have a two stage flush. If you push the handle and release it immediately, it is designed to use only a half gallon of water. But, if you push the handle and hold it down, you will use the max, which is about 2 gallons of water. This is the way the toilet is designed to work and to save water.