Window World of Ocala demonstrated their windows for us at a house we were fixing up and we were very impressed with their product. Better than the ones we have in our Villages' house. However, if you're trying to match other windows on the same wall, the frame would be different.
If you just need to replace a glass pane, sorry, I don't know who to call. Someone here should know. I once came home from college unexpectantly and my parents were out of town. I was able to remove a small pane in the back door and reinstall it with putty. They couldn't figure out how I got in until I told them.
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