I had no idea they are under different ownership just a few months after their opening. Must be one of those great corporate moves in which I am happy to no longer be a participant. Will still go again next week and hope they have improved. In any cased, a few bad experiences at this location will not keep us from trying other BE's as we travel. Can't believe a corporate change will make all the individual locations undesirable. How could a "captive audience of retirees" could be deemed as unworthy of good service, considering most of them enjoy good food and service at least as often as when we were working? I do understand how a bunch of old guys sitting all morning eating a donut and expecting free coffee could easily be less than appreciated anywhere.
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