The best solution to any unpleasant experience on a golf course is to seek out the Facility Manager responsible for that course. He needs to know the experience so that he can find out why and take the appropriate action with his team. He is responsible the the employees. If he doesn't know, he can't fix it. I had an experience that was not pleasant and I spoke with the facility manager, he was very professional and handled the situation to my satisfaction. At least I felt like I had a voice other than posting to a forum.
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