Quote:
Originally Posted by Maddie2009
I closed on my house 3 p.m May 22. They gave me a bill from service May 22 to June 5, 2017 for 11,190 gallons! I did not live there at all , no renters, only irrigation 2xweek. This is only 15 days. My neighbor checked the house for me, no water leaking. Holly,... I called the water company they said this is low consumption and normal. They lied. I asked my neighbor, she sent me her consumption graph and told me that was 30 days for 12,010 gallons. She lives there everyday!
The water company always deny the facts? Any help? Not much money, but don't want to be robbed again.
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This had to be a bill based on estimates. Not possible for the water company to read your meter, prepare a bill and get it to you, all on the same day.
We had some of the same (estimated) water bill issues right after we moved into our new home.
Is this a new home or resale?
If resale, what has the history been?
How are you sure the irrigation system is only running 2 times a week?
What size lot?
Water leaks are not uncommon in new homes. Both irrigation and inside.
We had a potable water leak 3 years after moving in. At a joint in the meter box. Not evident from the outside. Water bill went to 4x in one billing period.
Why would the water company lie to you?
There are many factors that impact your “water” bill.
If you are now living in your home you can periodically check both meters to see what your actual usage is.
You concerns are understandable and should be easy to get answered. Don’t be too discouraged, it will get worked out.
Enjoy the TV lifestyle.
Don