Quote:
Originally Posted by Maddie2009
I closed on my house 3 p.m May 22. They gave me a bill from service May 22 to June 5, 2017 for 11,190 gallons! I did not live there at all , no renters, only irrigation 2xweek. This is only 15 days. My neighbor checked the house for me, no water leaking. Holly,... I called the water company they said this is low consumption and normal. They lied. I asked my neighbor, she sent me her consumption graph and told me that was 30 days for 12,010 gallons. She lives there everyday!
The water company always deny the facts? Any help? Not much money, but don't want to be robbed again.
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I respectfully disagree. The water company helped me immensely. My lawn was getting dry two months ago so I asked someone who supposedly knew what they were doing to help me adjust the irrigation system. This was a paid "expert."
Three weeks later I received a call from the H2O dept to tell me I had used 65,000 gallons of water. I made an adjustment and asked them to check the next week. They called one week later - use was now about 45,000 gallons. Turns out the "expert" had set the system for 4 days/week. On Three programs! My bill over 6 weeks was almost $1000.
They have since called again to check - nice service, and very pleasant staff.
I now have become my own expert.
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