We have been with PTL for the last five years. On April 25th I prepaid for a year beginning June 1st using my Citibank credit card. After numerous unanswered calls, I finally got through and they promised to mow on June 20th. They finally showed up on June 23rd, but were not regular employees. This morning I disputed the entire charge on my Citibank credit card, and two hours later the dispute was resolved in MY favor. I got a full, permanent, refund.
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