I must be missing something. Comcast has demonstrated to me they are probably a corrupt company. I had them for years and continued to fight each month as they continued to increase the costs and I switched to Direct TV and really like the company. I use xFinity for the internet and as suspected the bill keeps going up and it is necessary to argue each month. I am looking for a replacement internet company to get totally away from Comcast. As an aside, once you argue with them they find some reason to excuse their behavior and adjust the bill.