I was a PTL customer for 8 years. They used to be a good company. Like others have said, recently their service has gone to near zero. We tried multiple times to call and cancel their service and could not get through so we went ahead and hired a new company. About 3 days after the new company cut the grass, PTL finally showed up. When they did I went out to talk with them. After seeing the grass already cut and me coming out to talk to them, one of them said, "Let me guess, you've canceled our service." I told them about not being able to get through on the phone to cancel and they said, "Yeah, this company is going down the tubes. We don't blame you for cancelling, we're all fed up as well and are looking for new jobs." I then asked what was happening inside the company that would cause its service to deteriorate so much. They told me that the owner had been on parole and had violated his parole so they locked him up.
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