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Originally Posted by John_W

The OP already indicated Chuck Farrell was the right person for the job. Here's another example, we have a unit installed by Munn's in 2011 in a new home. On June 17, 2015 our unit quit cooling. I called Chuck because of the recommendations on this website. Chuck answered his phone, and I told him my a/c quit cooling. He pulled over to the side of the road and wrote down my info and said I'll have someone there this afternoon. I had never used Chuck before, he had one of his techs "Mike" at our home within two hours.

I'm looking at the Invoice, I kept it so I wouldn't forget who to call. Mike wrote, "Replaced Blown Capacitor, Part Covered by Warranty for 10 years", Total cost $80 for labor. He didn't just run in and back out. He checked the freon on the outside unit and removed the cover off the inside unit and brushed off the coils and checked the filter. Chuck had earned my business from then on.

let me get this straight you purchased the Carrier unit from Munn . You called Farrell for a repair and Farrell honored the warranty on the part.